"Thanks you so much for your prompt action. The new gloves have arrived. What fantastic customer service you have provided"
I just wanted to say how much happiness it has given me being able to receive a little bit of Aotearoa through both looking at the wonderful designs on your website and being able to order some beautiful gifts both for myself and friends with special Birthdays in New Zealand and the UK during these very difficult times.
I particularly wanted to thank Lisa who has put up with several changes of mind on my part and questions. She is super efficient and can always be relied on to do a first class job.
"A friend visited NZ a few years ago (maybe 5?) and brought me back a pair of gorgeous purple Jill Main mitts as a gift and they have been a highlight of my (otherwise very simple) wardrobe. Sadly, I lost one a year or so ago and cannot find it ANYWHERE. So I am replacing them. They are exquisitely made and I love that they are hand designed and printed with meaningful images. An absolute necessity in Melbourne during winter!"
"I bought a black JM scarf at the Royal Academy in London - I was delighted to discover the kowhai device on it. I worked at the Chelsea Physic Garden, and they had a kowhai tree which we told visitors was used for eye problems by the Maori. There is also a kowhai tree/bush in Camberwell South East London which I pass on the bus. Thank you for good memories."
"Lovely earrings thank you..."
"Just wanted to let you know that the earrings arrived just in time for our trip and they are beautiful - thanks for getting them back to me promptly."
"Thanks for shipping the scarf so quickly, it’s great."
"The package was delivered this afternoon- everything is intact- the pieces are beautiful and really cheered me up amid all he craziness going on here with Covid-19.
Hope you are all safe - we really enjoyed our trip to New Zealand last month - it’s people and the land are beautiful"
"Yes it was a gift. so thank you for not sending the invoice.
Thanks for the great service and to Jill for making such a lovely product"
"I have 2 pairs of your long fingerless gloves and LOVE them. These are for my niece who also feels the cold."
"I was delighted to receive my order on Monday. Thank you so much for your prompt and efficient service. My hands are toasty warm again."
"My gloves arrived. I love both pairs! The next pair I buy will be from a shop in NZ. Thanks so much."
"My gloves arrived today.....they are perfect....love them.....thank you so much."
"I bought a pair of your mitts a couple of years ago from a shop in Milford, still thoroughly enjoying them. Thank you for make such a great quality product."
"Thank you so so much for sending that gift to the address I forwarded you the other day, and including a little card. That was lovely of you. My friend received the gift today and loves it and the card helped it make sense as she didn't know it was coming. A wonderful surprise. Thank you again. I really appreciate it"